If you are trying to setup the HDMI ARC connection on your Android 9 smart TV, please follow the below steps to resolve.
- HDMI to your audio source is connected to HDMI 1 (ARC)
- Settings
From the home screen, scroll along to Settings icon on the far right
Select Inputs
Turn HDMI CEC to 'On'
At the bottom, select 'Show Inputs'
Your audio device should show
If you have attempted all of the above troubleshoot steps and the issue is not resolved, please contact our Technical department on 0203 4111 693 (opt 3) or
technical@proofvision.co.uk for further assistance.