Bathroom TV has no light on the front
If your bathroom TV has no indicator light on the front (red or green), then it is not receiving necessary power.
Below are the steps in our troubleshoot programme to resolve the issue.
- Check the lead is connected firmly into the TV
The lead on the TV may be disconnected properly to the DC 12v input port which means no power is being supplied to the TV.
- Check transformer (and replace if necessary)
If the lead is connected firmly to the TV, we recommend checking the small indicator light on the 12v transformer/power supply.
If it is flickering or there is no light on the transformer then this part could be faulty. We recommend you contact us on customerservice@proofvision.co.uk to report this issue and request a replacement transformer under warranty.
If you have attempted all of the above troubleshoot steps and the issue is not resolved, please contact our Technical department on 0203 4111 693 (opt 3) or
technical@proofvision.co.uk for further assistance.
For any TVs that are out of warranty, replacement parts will need to be purchased.
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