Troubleshooting
Bathroom smart TV - Wi-Fi not connecting
If you are trying to setup the Wi-Fi connection on your smart TV and receive an error message or very weak signal, please follow the below steps to resolve. Check the antenna for Wi-Fi is securely screwed on Bathroom TVs are supplied with a screw-on ...
Bathroom TV LCD faults
ProofVision bathroom TVs use LCD technology and can be subject to one of the following defects: Pixel issues (lines across screen, clusters of 3 or more light/dark pixels) Shadowing Both of the above cannot be resolved by troubleshooting but are ...
Screen flickering on bathroom TV
If the screen is flickering on your bathroom TV, it is because it is not receiving the necessary voltage to power the screen. This will be likely caused by use of an extension lead which is too long. Further advice on this can be found here ...
Bathroom TV turns from red to green but no picture
If your bathroom TV's indicator light on the front turns from red to green but then no picture appears on the screen, then it is likely not receiving necessary power. Below are the steps in our troubleshoot programme to resolve the issue. Check ...
Bathroom TV has no light on the front
If your bathroom TV has no indicator light on the front (red or green), then it is not receiving necessary power. Below are the steps in our troubleshoot programme to resolve the issue. Check the lead is connected firmly into the TV The lead on the ...
Bathroom TV is stuck on red light?
If your bathroom TV is stuck on the red light, it means that it is in standby. There may be multiple reasons for this, below are the steps in our troubleshoot programme to resolve the issue. Check transformer (and replace if necessary) If you have ...
HDMI displaying 'No Signal' error message
If you are trying to connect a device via one of the HDMI ports on your TV and the TV is displaying the 'No signal' message, then please follow the below steps to resolve. Check HDMI cable is connected to back of TV securely and TV is on correct HDMI ...